Introduction
Stor8 is committed to protecting the privacy of our customers’ information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it. By using our cloud storage services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
We collect the following types of information from our customers:
- Personal Information: We collect information such as your name, email address, and contact information when you create an account with us.
- Payment Information: We collect information such as your credit card number and billing address when you purchase our services.
What we don’t collect:
- Usage Information: We DO NOT collect information about how you use our services, including the files and data you store, the frequency and duration of your use, and the location of your device.
- Technical Information: We DO NOT collect information about the devices and software you use to access our services, such as your IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services: We use your information to create and maintain your account, provide customer support, and improve the functionality and performance of our services.
- Bill and collect payment: We use your payment information to process your purchases and send you invoices.
- Communicate with you: We use your contact information to send you important notices and updates about our services.
Disclosure of Your Information
We will not disclose your personal information to third parties except as described in this Privacy Policy or with your consent. We may disclose your information to:
- Service providers: We may share your information with companies that provide services on our behalf, such as payment processors and data storage providers. These companies are required to keep your information confidential and use it only to provide the services we’ve contracted them to perform.
- Legal requirements: We may disclose your information as required by law or in response to a legal request, such as a court order or subpoena.
Data Security
We will not disclose your personal information to third parties except as described in this Privacy Policy or with your consent. We may disclose your information to:
- Service providers: We may share your information with companies that provide services on our behalf, such as payment processors and data storage providers. These companies are required to keep your information confidential and use it only to provide the services we’ve contracted them to perform.
- Legal requirements: We may disclose your information as required by law or in response to a legal request, such as a court order or subpoena.
Change to this Privacy Policy
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:
- encryption,
- firewalls,
- regular security pentesting,
- and secure servers.
Despite our efforts, no security measures are perfect or impenetrable and we cannot guarantee the security of your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
This Privacy Policy is effective as of 20 Jan. 2023.